My Philippine passport was lost or stolen. What do I do?

Do two things, in this order:

• First. Report the loss to the police in Spain and keep the paper they give you.
• Second. Phone the Philippine Consulate General on +34 938 288 312 before you travel to it, and ask how to apply for a replacement.

The two official pages disagree about appointments: the DFA (the Philippine Department of Foreign Affairs) says an appointment is necessary for all lost passports, while the Barcelona consulate’s contact page says no appointment is needed for any of its services, last confirmed Jan 2026. One call decides which applies to you.

Does this apply to me

Anyone holding a Philippine passport. Losing an identity document is one of the matters the Mossos d’Esquadra list as reportable, and their guidance on what to bring names four documents and says nothing at all about immigration status. If that silence is not enough reassurance, start with the consulate instead: it is a Philippine office, and nothing in its published Assistance to Nationals procedure asks for your Spanish residence papers. If your TIE (Tarjeta de Identidad de Extranjero, the foreigner identity card) was in the same bag, that is a separate replacement at a Spanish police office and does not happen at the consulate. If you must travel very soon and cannot wait for a passport, ask the consulate about a Travel Document instead.

What it costs

Neither the Mossos d’Esquadra nor the Generalitat publishes a fee for filing a denuncia, and no charge is listed anywhere in their guidance. At the consulate, from its schedule effective 1 Sep 2024:

Barcelona charges that single euro fee. The DFA also publishes a penalty of 350 pesos for a lost passport and the Barcelona schedule does not repeat it, so ask at the counter whether anything else is due.

What to bring

To the police station, the official list is one identity document: your DNI, your NIE (Número de Identidad de Extranjero, the foreigner identification number) card, your passport, or your driving licence. If you have none of the four because they were all in the same bag, go anyway and explain that. A photocopy or a phone photo of the lost passport is useful extra evidence, but it is not on the official list of accepted identity documents. Say where and roughly when the passport went missing.

To the consulate: the police report, an Affidavit of Loss — a sworn statement explaining how it was lost — and the documents a first-time applicant brings, which include your PSA birth certificate. The DFA splits this in two:

Where to go, and how to book

• 1. Any Mossos d’Esquadra police station, a comissaria. They are open 24 hours a day, 365 days a year, and you do not have to wait 24 hours before reporting. A cita prèvia (advance appointment) is optional and can only be requested online; without one you will still be seen. A local police station in Catalonia can take the report too. Find a station through the official locator at mossos.gencat.cat.
• 2. The Philippine Consulate General, Gran Via de les Corts Catalanes 601, Planta Principal, 08007 Barcelona, Monday to Friday 08:30 to 16:30. Phone +34 938 288 312 first, as above. Consular section, barcelonapcg.consular at dfa.gov.ph (where this guide writes “at”, type the at-sign).

How long it takes

The police report is done the same day you walk in. At the consulate, if the lost passport was still valid, the DFA applies a 15-day clearing period before your application is processed, and the consulate’s own Citizen’s Charter says you will be asked to come back after it for your photograph and fingerprints. That clearing period starts when you file at the consulate, not when you lose the passport. Once the application is in, the DFA says processing and releasing at a Foreign Service Post takes around four to six weeks. So plan for roughly two months from the day you file, and every week you delay filing is a week added to the end.

What happens next

• You walk out of the police station with a copy of the denuncia. Keep it. You need it at the consulate, and it is your protection if someone else uses your passport.
• At the consulate you pay, hand in your papers, and leave with an Official Receipt.
• Come back with the receipt to collect the new passport, check every detail in front of the officer before you leave, and keep a photocopy and a phone photo of the new data page this time.

What goes wrong

• First. You cannot file this police report online. The Mossos d’Esquadra online reporting system is, in their own words, reserved solely and exclusively for commercial establishments. Anyone offering to file your denuncia online for a fee is selling you nothing — go in person.
• Second. Waiting a month before you go to the consulate adds a month to the end, because the clearing period does not begin until you file.
• Third. If the old passport turns up later, do not travel on it. Tell the consulate first and ask whether it has been cancelled.

Useful words

Read next

• Where is the Philippine Consulate in Barcelona, and do I need an appointment? — the address, hours, fees and what to bring.
• I am a Filipino in trouble in Barcelona. Who do I call? — if the loss came with a theft, an assault, or an employer who has your documents.
• NIE or TIE: which one do I need, and how do I get it? — because replacing a Spanish card is a different office and a different form.

Official source

Philippine DFA passport FAQs at passport.gov.ph, for the lost-passport requirements, the 15-day clearing period and the four-to-six-week processing time at posts abroad. Mossos d’Esquadra at mossos.gencat.cat, for how and where to report a lost document, the identity documents they accept, and their statement that online reporting is only for commercial establishments. Philippine Consulate General Barcelona, barcelonapcg.dfa.gov.ph/contact-us, for the address and hours.